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Operations & Facilities Coordinator

Alton Lane is looking for an Operations & Facilities Coordinator who will support both our showrooms and headquarters.  We are a start-up company based in Richmond, Virginia with one objective:  offer an expansive clientele a best-in-class experience that combines the best of old world luxury and state-of-the-art technology.  After 7 years in business, 13 nationwide showrooms in many major metropolitan cities and tens of thousands of customers, the sky is still the limit for us.  Our business is growing quickly and with growth comes the need for a hyper-organized, detail oriented individual who loves tackling a list of tasks, enjoys variety in their everyday work life and can contribute to special projects.

The Operation Coordinator is a do-er and connector between our Operations, Customer Experience & Facilities teams and provides remote support to our showrooms. You will do a little bit of everything, all of which contributes towards making the Alton Lane business run smoothly.   This is a great opportunity to gain exposure and insight into each department of our business, including the showrooms.  We are looking for a hyper-organized individual who can take on a laundry list of tasks, prioritize them according to their urgency and ensuring they are completed accurately and on-time. 

You might be the kind of person who is efficient and has a checklist for their “checklist.” We like that.  You are resourceful, an excellent listener, ask questions when needed and are perceptive. You take direction well and can not only work in a team-based environment but you are also self-motivated with the ability to contribute as an individual.  You provide consistent updates and follow up to the pertinent point of contact.  No task is too small for you and is done with pride. 

Our Operations Coordinator MUST have a sense of humor, too.  We like to have fun around here. 


  • Manage headquarters based logistics
  • Receive, organize, manage and perform quality control assessments for incoming/outgoing shipments of garments and various supplies
  • Steam and press garments as needed
  • Liaise with outsourced tailors for garment alterations
  • Scheduling & executing deliveries and pickups as needed
  • Assist with prep, set-up, assembly and take-down of equipment and visuals for photoshoots, special events, including our mobile showroom
  • Manage supply inventory for HQ, showrooms and the mobile showroom
  • Organize, track and manage all collateral related to HQ, showrooms & visual merchandising
  • Running various errands/office support
  • Provide facilities support for HQ


  • Demonstration and proven track record of excellent organizational and follow-up skills with attention to detail in a fast-paced environment
  • Possession of prioritization and time management skills with the ability to work under tight deadlines
  • Ability to provide clear and consistent verbal and written communication skills
  • Multi-tasking expert
  • Willingness to collaborate with others, take and give direction, can also work independently
  • Must be able to stand for long periods and able to lift 50 pounds
  • Must have a valid driver’s license and access to a car on a daily basis
  • Previous experience working in the fashion/fabric industry or a degree in Fashion Merchandising/Design is preferred but not required
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